VELNUT CARE

Pantry Standards & Support

Find clear answers regarding our direct-from-orchard sourcing, multi-step hygienic sealing, and nationwide delivery timelines.

Macro eye-level portrait of pristine whole cashews in an elegant minimalist glass jar, soft natural daylight, cream background.
Macro eye-level portrait of pristine whole cashews in an elegant minimalist glass jar, soft natural daylight, cream background.
▸ COMMON INQUIRIES

Frequently Asked Questions

How is freshness preserved?

We seal our whole nuts immediately at the source to lock in natural oils. No artificial preservatives, sulfur, or chemical treatments are ever added to our products.

What is your sealing process?

All products undergo a multi-step hygienic cleaning process in our certified facility. They are then vacuum-sealed in airtight, premium-grade packaging to prevent dust and moisture.

How long does shipping take?

We dispatch orders within twenty-four hours. Delivery to major Indian metro areas typically takes two to four business days, while regional areas may require up to five days.

Can I return my order?

If your package arrives damaged or does not meet our strict quality standards, contact our support team within forty-eight hours for a full replacement or refund.

Still Have Questions?

Connect directly with our dedicated care team via WhatsApp or email for immediate assistance with your premium order.